SUPPORT

Parquet Viewer support

Start with the workflow that needs attention. No file contents or credentials are needed to describe most issues.

Browser tools

Reload the page, confirm the file is Parquet, then try one of the sample datasets. Local viewing, column inspection and compression stay in your browser. Parquet to CSV uploads the files you choose when you start conversion.

Parquet to CSV

Keep the conversion tab open. Use Retry beside a failed file, or Download CSV if an automatic download did not start. No account is required for conversion.

SQL analysis or MCP

Sign out and back in, verify the authorized workspace still contains the table, and reconnect the exact resource shown on the MCP page. Never include access tokens, credentials, customer rows, or private file contents in a support report.

Parquet Editor desktop app

In the installed app, open Contact support. Enter a reply email and a short description, then choose Send request. Include your app version, operating system and approximate time. Opening or cancelling the form sends nothing, and files are not automatically attached. Do not include private file contents, credentials or access tokens. For Snap file-access problems, try a non-hidden file in your home directory. External drives may require: sudo snap connect parquet-editor:removable-media.

Parquet browser extension

Click the extension toolbar action, then choose or drop a local Parquet file. If a file cannot open, try the bundled sample. SQL queries the original opened file; download and reopen your edited copy to query its changes. Share usage statistics is optional and off by default in extension Options.

Use the form below to report your browser version, extension version, the action that failed and non-sensitive error text. Do not attach your file or its contents.

Contact support

No account is needed. Describe the problem without private file contents, credentials, or access tokens. Your message and optional reply email are stored in PostHog for support. Providing an email lets us reply; this form does not send an email confirmation or promise a response time.

Up to 4,000 characters. No files can be attached. See our privacy policy.