Browser tools
Reload the page, confirm the file is Parquet, then try one of the sample datasets. Viewing, schema inspection, conversion and compression stay in your browser.
Loam-backed analysis or MCP
Sign out and back in, verify the authorized workspace still contains the table, and reconnect the exact resource shown on the MCP page. Never include access tokens, credentials, customer rows, or private file contents in a support report.
Contact support
Use the Support or feedback control inside Loam after signing in. Include the page, approximate time, browser or client, and exact non-sensitive error text.